• Japanese
  • FAQ
  • Official
  • Purchase History

Notice

This page is intended for the advance purchase of admission tickets to the Chichu Art Museum and Teshima Art Museum by individual visitors (not groups).

We ask that groups (9 people or more) contact Chichu Art Museum or Teshima Art Museum at least a week before coming.

Benesse Art Site Naoshima Web Tickets

This ticket sales system enables visitors to purchase entrance tickets in advance for periods during which high affluence is anticipated. By making it possible to select the desired visiting time during peak-season, it enables visitors to plan their itinerary around the site more conveniently.

 * You may still be admitted even if you do not have tickets purchased in advance. There are tickets sold on the day. Nevertheless, if it is crowded and you do not have a reserved ticket, you will be issued a “waiting number”, and it may take some time before your number is called and you are admitted. Once the entire quota of “waiting numbers” has been distributed, guests without them cannot be admitted anymore on that day.

Sales calendar

Advance ticket reservation and sales periods for Chichu Art Museum and Teshima Art Museum in 2016:

  • Setouchi Triennale Spring season (March 20-April 17): Advance tickets on sale from February 28
  • Golden Week (April 29-May 5): Advance tickets on sale from April 8
  • Setouchi Triennale Summer season (July 18-September 4): Advance tickets on sale from June 27
  • Silver Week (September 17-September 25): Advance tickets on sale from August 27
  • Setouchi Triennale Autumn season (October 8-November 6): Advance tickets on sale from September 17

※Excluding closed days.

※For visits outside of the above periods, please purchase your admission tickets directly at the respective museums.

Please note

■ Web ticket purchases
・You can reserve admission to the museums by selecting 30-minute time slots.
・There is a limit of 8 tickets per order.
 *We ask that groups (9 people or more) contact Chichu Art Museum or Teshima Art Museum at least a week before coming.
・Advance tickets must be reserved at the latest before 17:00 on the day preceding the visit.
■ Payment method and delivery method
・Payment method: Credit card (Visa or MasterCard).
 * Payments are cleared at the time of purchase.
・Delivery method: Will call (tickets will be handed over at the museum’s ticket center).
■ Service fee
・System usage fee: 216 JPY per ticket.
■ Things you should be aware of when purchasing web tickets
Once payment for web tickets has been cleared, it is not possible to cancel, change, or refund them.
*Admission for 0-15 years old is free, but if you wish children to be admitted to the museum at a set time and date of your choosing, you must reserve advance tickets online. The service fee also applies for children.
*If the facility has to be closed due to adverse weather, we will refund the amount paid. Please refer to announcements on our news board.

On the day of visit

■ Things to remember when entering the museum
Please arrive at the designated time at the museum ticket center with the credit card used to purchase the tickets or another form of valid ID.
If you do not arrive within 30 minutes after the time slot that you have reserved, your reservation will cease to be valid.
・You will be issued a ticket after having been given some information about the museum.
*Even in the event of delays to public transportation, web tickets cannot be cancelled, changed, or refunded. During times of congestion, you may not be able to take the form of public transportation (ferry, express liner, bus, etc.) of your choosing.
■ What you should know about the museums
・Please note that when the museums are crowded, waiting times might occur inside the museums as well. During high affluence periods, please consider allowing two hours to visit the Chichu Art Museum and one hour for the Teshima Art Museum.
・Please check the links below for more information on the museums.
Chichu Art Museum or Teshima Art Museum
■ Note regarding discounted admission for Setouchi Triennale Passport holders
Due to system constraints, it is currently not possible to apply the discounted price for Setouchi Triennale Passport holders to advance tickets purchases.
Please buy your advance ticket at the full price and present the credit card used for purchasing it together with your Setouchi Triennale Passport at the time of admission to the respective museums to receive a refund of the corresponding discount amount.
Passport holders may also buy discounted tickets directly at the respective museums, but due to the anticipated high affluence, we recommend advance ticket purchase.

Purchase tickets

リンク

Chichu Art Museum
Buy tickets

リンク

Teshima Art Museum
Buy tickets